Description:
By the end of the course, participants will be able to:
- Identify causes of conflict and define appropriate strategies to resolve it.
- Apply The Scout Association’s dispute, suspension and complaints procedures in an effective manner to real situations.
- Apply The Scout Association’s safeguarding procedures to real situations.
- Carry out challenging reviews.
- Prioritise the different challenges faced in their role.
- Identify steps to implement their personal action plan.